Privacy Policy
Effective September 14, 2026
This policy explains how KOUKA collects, uses, shares, and protects information when you use our mobile applications, website, and related services.
Information we collect
We may collect account details you provide, such as your name, email address, profile preferences, and authentication provider identifiers. When you use Kouka, we may also process scans, searches, saved products, shopping lists, contribution drafts, device information, diagnostics, and general app activity.
If you submit a product contribution, we process the product information and images you choose to send for review. Camera access is used to scan barcodes or capture product information only when you initiate those features.
How we use information
We use information to provide and secure Kouka, identify products, personalize your experience, maintain shopping and saved-product features, review contributions, communicate service messages, diagnose problems, prevent abuse, and improve catalog quality and app performance.
How information is shared
We may share limited information with service providers that host, secure, analyze, or support Kouka, subject to appropriate safeguards. We may also disclose information when required by law, to protect people or the service, or as part of a business reorganization. We do not sell personal information.
Product data and contributions
Approved product facts and non-personal catalog contributions may become part of Kouka's shared product catalog. We separate public product information from your private account data. Do not submit images or text containing personal or confidential information.
Retention and security
We retain information only as long as reasonably needed for the purposes described here, to meet legal obligations, and to resolve disputes. We use technical and organizational safeguards designed to protect information, but no online system can guarantee absolute security.
Your choices and rights
You may update certain profile and preference information in the app. Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. Contact us to make a request; we may need to verify your identity.
Children
Kouka is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and remove it where appropriate.
International processing and changes
Information may be processed in countries other than your own, where privacy laws may differ. We will post updates to this policy here and change the effective date when material changes are made.
Contact us
Questions or privacy requests can be sent to [email protected].